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How to make a request for service?
1. Please download service form --> click here, fill out and attach to the package, you can also report a fault.
Tel: 56 681 24 48 or e-mail:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
, giving your contact information, mail address, and description of damage.
2. Than You send Your defective hardware by Your own transportation to the following address (preferred courier)
ul. Chrobrego 129
87-100 Toruń
You can also use the options, door-to-door service (receipt and dispatch our courier) if you decide to our courier, please send us the completed form from the point first Emial address: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
3. We make the diagnosis informing you of the cost and type of damage.
4. Repair.
5. We send the hardware back to You on the address from service form.
NOTE IMPORTANT!
1. We make the diagnosis within 2 working days.
2. Then customer is informed about the cost and type of faults.
3. On our services we give from 3 to 12 months of warranty
4. The equipment we send by courier - Package insured
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